Privacy Policy

Our website respects your privacy and is committed to protecting the personal data you provide to us. We believe it is important that you understand how we handle the information you share with us when using this site, and we would like to inform you about the following principles that govern our privacy policy. Please read the Privacy Policy below to understand how we use and protect the information you provide to us, and how we may use and protect it in the future.

The collection, storage, processing, and use of personal data are carried out in accordance with the Law on Personal Data Protection of the Republic of Serbia. Personal data will not be used for purposes other than those for which it was collected, except as necessary for criminal proceedings or national security, as stipulated by law. All necessary data protection measures have been implemented, in accordance with established standards and procedures, to protect data from loss, destruction, unauthorized access, alteration, disclosure, or any other misuse.

In certain sections of our website, we may request personal information from you in order to provide certain rights or requested information. We do this through online forms and whenever you send us your details via email. Information we receive from you may include your name, address, phone and fax numbers, or email address. We will not request additional information that is not necessary or reasonably justified to provide the service you requested. Your emails and inquiries may also contain information about you. When visiting our site, you may provide us with certain data and information without being aware of it. For example, in order to improve and tailor our website to your needs, we collect non-personal data such as your browser type, operating system, and pages visited. We use cookies and other Internet technologies to maintain our online presentation and programs related to electronic communication. Additionally, when you sign up for our Newsletter, your personal data is collected and stored in a mailing list (database) on MailChimp servers, a service compliant with GDPR regulations.

When you visit our site, domain name information we receive is not used to personally identify you. Based on that and other information, we measure site traffic, average time spent on the site, pages viewed, etc. This information is used solely to measure usage and improve site content.

If you voluntarily submit personal data to us, you authorize us to process that data so that Glob Metropoliten Tours may use it to improve its services (e.g., by sending product information or offers). When we request other personal information, such as your name and email address, we will ask for your consent (e.g., via online forms or email), inform you about the data collection process, and explain how the data will be used. If you choose to subscribe to our mailing list (via Newsletter), you will receive emails that may include company news, information about new offers, products, or services. You can unsubscribe at any time by using the link at the bottom of each email.

Information you share with us is stored on our company’s servers and may be accessed by employees of Glob Metropoliten Tours and other affiliated personnel within our company for the purposes you have authorized. We may also share aggregated site usage information with third parties, but this will not include information that can identify you. Except when required by law, we will not share or distribute the information you provide without your prior consent. Glob Metropoliten Tours does not sell, trade, or rent your personal identification data to others.

We implement strict physical, electronic, and administrative safeguards to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, or damage—both online and offline. We will retain your information for as long as required by law or for a reasonable period if not otherwise regulated. Glob Metropoliten Tours is obligated to ensure the security of the personal data it processes. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure proper use of personal data, Glob Metropoliten Tours has adopted appropriate physical, electronic, and administrative procedures to protect and secure the personal data it processes. While accidental data disclosure is unlikely, should such an incident occur, Glob Metropoliten Tours will take all necessary steps to limit and rectify the breach.

Glob Metropoliten Tours advises parents and guardians to teach children about safe and responsible handling of personal data online. Glob Metropoliten Tours does not wish to collect personal data from minors and has no intention of doing so. If you are a minor, you must obtain permission from your parents or legal guardians before providing any personal information to us. Minors without such permission are not allowed to submit personal information.

Our website may contain links to other websites that are not under our control and are not subject to this Privacy Policy. If you access other websites using the provided links, the operators of those sites may request information from you, which will be used in accordance with their own privacy policies, which may differ from ours.

If you have any questions or concerns regarding our collection, use, or disclosure of your personal information, or if you have questions about this privacy policy, please contact us at glob@metropoliten.com or use the contact details available in the footer or on the contact page of our website. All your questions and suggestions are welcome.

Any use of the website is subject to the terms and conditions described on this page. We may update the content at any time without prior notice or user consent. Please check this page periodically to stay informed of any changes.